"At Elite Digital Hub, we prioritize transparency, security, and the protection of your personal data. Please review our privacy and refund policy below to understand your rights and our responsibilities."
Preamble: This Privacy Policy governs the manner in which Elite Digital Hub (“we”, “us”, or “our”) collects, uses, maintains, and discloses information from clients (“you”, “users”) in connection with the digital marketing services provided. This policy adheres to UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL) and applicable regulations for UAE-based freelance digital service providers.
“Personal Data” refers to any information relating to an identified or identifiable natural person.
We may collect personal information such as names, contact details, company details, and technical identifiers through our website, forms, and project interactions.
Processing of your data is based on your consent, contractual obligations, legal requirements, or our legitimate interests in service delivery.
We use personal data to manage client projects, process payments, provide updates, conduct communication, and improve our services.
Your data may be disclosed to trusted third parties solely for service execution, under confidentiality agreements. We do not sell or rent client data.
We implement administrative and technical safeguards to ensure the confidentiality, integrity, and availability of personal data.
Data is retained only for as long as necessary to fulfill our services or comply with legal obligations. You may request deletion at any time.
Personal data will only be transferred internationally where legally permitted and with adequate safeguards.
You have the right to access, correct, delete, or object to the use of your data under UAE PDPL. Requests must be submitted in writing to info@elitedigitalhub.com.
Our website uses cookies for functional and analytical purposes. You can disable cookies through your browser settings.
Our site may link to external sites. We are not responsible for their privacy practices and advise reviewing their policies separately.
This policy may be updated at our discretion. The latest version will always be posted on our website, with the date of last update mentioned.
This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates. Disputes shall be subject to the exclusive jurisdiction of UAE courts.
All refund requests will be subject to internal review on a case-by-case basis. No refund shall be issued for services or deliverables that have already been completed or partially executed.
If a client initiates payment and subsequently cancels the project before work has begun, thirty percent (30%) of the payment shall be retained by Elite Digital Hub as administrative and preparation fees. The remaining seventy percent (70%) shall be refunded within 14 business days.
To exercise your data rights or raise any privacy concerns, please contact us:
Email: info@elitedigitalhub.com
Phone: +971 52 700 4745